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Frequently Asked Question!

Are you manufacturer or trading company?

We are a company integrating industry and trade. It is a factory specializing in the production of toys and hair irons. And there are many long-term cooperation factories in toys, accessories, and clothing.

Can I get a lower price?

Yes, if you order large quantities.Cheaper prices with more bigger size orders.

When will my order be shipped?

We will ship the goods within 5 days after receiving your payment,but it can be negotiated based on order quantity and production schedule.

How long does shipping take?

In general, EMS takes 10-15 days, DHL takes 2-4 days, Fedex takes 5-7 days, UPS and TNT takes 3-5 days.

Is OEM order and Private Label accepted?

Yes! We welcome OEM order and can put private label. The minimum quantity and price both depend on the items you order.

Are possible samples before order?

Yes, to help customers to reduce inventory pressure and start business easily with low cost, we offer drop shipping services.

How to delivery to me?

Small quantity: by air or DHL/UPS/ARAMEX/FEDEX/EMS.
Big quantity: by SEA, any fast safe and cheap line to your country is our way.

Can you put my brand name(logo) on sex product or packing box?
1.Yes,of course.OEM service is the most important part of our trad purpose.2.If you have ready design for your logo,please send it to us and confirm the position of the logo.
What is your sample policy?

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Does this come in multiple sizes?

Yes,it is available in different size.If you find other size we have is not suitable,we can supply in your size in new production.

Can I use my logistic?

Yes of course. But if you don’t have then we have a long time professional partner for shipping.

What about the delivery time?

Normally 7-15 days after receving the deposit. Customized products 30-45days after receving the deposit.

What about the Minimum Order Quantity?

The MOQ is 1 pcs, sample order in small quantity is acceptable

We want to print own logo, and use own packaging, is it ok?

Yes, we can print your logo on the product. You can provide us your packaging design, we arrange production.

Any questions, please feel free to contact us at email  info@sweetadulttoy.com

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